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1. To provisionally book your caravan holiday
at Butlin's Skegness with STEPHILS CARAVAN HOLIDAYS, Please
telephone us on 01754872844 or 07985211613. Or contact us by
E-mail at
info@stephils.freeserve.co.uk
2. The price of your holiday includes passes
into the Butlin's Skegness Resort for all members of the party.
Also gas and electric is included in the price of your holiday.
We will write to confirm your caravan holiday reservation.
3. A £50 non-refundable deposit must be
received within 10 days of making the booking. This payment will
secure your holiday and a receipt will be issued to you.
4. We are unable to accept bookings from: a)
Groups of people of all the same sex. b) Groups under 21 years
of age.
5. Butlins is a family holiday park and anyone
whose unreasonable conduct causes a nuisance to any other person
on the park you will be asked to leave.
6. In order for the caravan to be cleaned and
checked departure must be made before 10am, and no keys will be
released before 2pm/3pm/ 4pm on the day of arrival. Please state
time on booking form or leave blank if your arrival time is
after 4pm. Although, Butlin's passes may be collected
before, enabling you and your party to use all facilities before
check in time.
7. The caravan must be left in a clean and
tidy condition. The hirer is responsible for all members
of the party and must make good any losses, breakages, or damage
done to the caravan or its contents during their stay. Prior to
departure, keys must be returned to GUEST SERVICES. Failure to
do so may result in loss of security bond.
8. Pets are not allowed in any caravan.
9. No smoking is permitted in any caravan.
10. Should accommodation booked become
unavailable due to circumstances beyond our control, we will
inform you and if we cannot find alternative accommodation
anywhere on site, and if you don't want alternative dates, a
full refund will be given.
11. Caravans must be left in a respectable and
clean state on departure, otherwise cleaning costs will be
charged.
12. Vehicles must be parked only in the
parking spaces provided.
13. Acts of vandalism must not be committed on
the resort.
14. All sanitary wear must be placed in bags
and disposed of accordingly and not flushed down the toilet.
15. All rubbish must be taken to the bins
located around the caravan park and not left around the caravan.
16 No ball games to be played around caravans
unless in specific designated areas
17. All children must be properly supervised
at all times & not be left unattended in the caravans.
18. We recommend that you purchase some form
of insurance, as none is included in the price of the holiday.
19. Please do not remove any items from
the caravan, any items removed will be charged for out of your security
bond.
20. Although STEPHILS CARAVAN HOLIDAYS is
responsible for the 'booking of the holiday' we cannot accept
responsibility for the holiday accommodation and its content.
The owner is solely responsible for this.
21. Some Butlins facilities/entertainment may
not be in operation during off peak season periods, for
which we have no control or influence over and do not accept
responsibility for at any time.
22. If due to illness, injury or accident you
are unable to take your caravan holiday, you must advise us
immediately by telephone and then in writing including a
doctor's certificate. If we do not receive written confirmation
of your cancellation before your holiday as commenced, no refund
will be given. In the event of you or any member of your holiday
party being unable to travel due to sickness, redundancy or
jury service, proof in form of a doctor's certificate,
employees or court notification will be required in writing,
prior to your holiday start date.
23. You will be entitled to a full refund of
all monies subject to an administration charge of £50, unless
your cancellation occurs within 14 days of your holiday in which
the refund will be limited to 30% of the holiday cost.
24. In addition to the cost of your holiday a
£50 refundable security bond will be charged. The security bond
is refunded by STEPHILS CARAVAN HOLIDAYS not by BUTLINS. Your
security bond will be refunded and returned to you after your
holiday upon full satisfactory inspection of the caravan. (
Security Bond is returned by post ).
25. In the event you book 6 weeks or less from
the holiday start date, the full payment ( including security
bond ) will be due for payment within 7 days of booking your
holiday.
26. Bedding, travel cot, highchairs &
pushchairs are available to hire for a small extra charge plus
deposit, see Booking Form. Any missing or damaged items, no
deposit will be returned and the cost to replace will be taken from
the security bond.
27. STEPHILS CARAVAN HOLIDAYS cannot accept
liability for alterations to Butlin's facilities and resort from
those advertised.
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